Help and Informations
Dating Tips Do you know: Make the best of your online dating experience... return regularly to see which new members have joined.
If you are experiencing a problem or have a question regarding the site, please check our comprehensive list of Frequently Asked Questions below.
Membership
What's the difference between a Standard Membership and a Full Membership?
Why should I get a Full Membership?
What are the prices and subscription plans you offer?
Which credit cards do you accept?
Why was my subscription automatically renewed?
I'm having trouble using my credit card. What should I do?
Where can I post my check or money order to, when I subscribe?
Will my profile still show up if I end my subscription?
Profile
How do I create a profile?
How do I update my profile?
I've forgotten my password. How can I get my password again?
Why am I not getting enough responses from other members?
How do I cancel my Full membership?
Photos
How do I submit my photo?
How do I know my photos have been uploaded?
What type of photo formats could I upload or e-mail to you?
How do I convert my photos into JPG format?
How many photos can I attach to my profile?
How important is it to include a photo?
Search
How do I look for members?
How do I change my search results?
How do I prevent members from finding out that I've seen their profile?
How can I let other members know that I'm interested?
Someone is interested in me. How do I find out who it is?
Favourites List
Contacting Members
How can I contact someone I'm interested in?
Who can contact me?
How can I check who has contacted me?
How can I keep track of the members I have contacted?
How do I send messages to other members?
How do I initiate an instant audio or video chat?
What if I want to contact someone who isn't online?